Thoughtful, boutique property services for owners, investors and buyers who expect more than the usual.
About us
We love what we do and want to do it well, that simple. Property management our way: less of the old and in with the new.
Every property is different. Our approach is tailored to you.
Every client, property and goal is treated individually. No templated service.
Hand-picked tenants and properties, presented with care and attention to detail.
Clear fees, honest advice and regular reporting. Always know where you stand.
Planning beyond the next transaction to build long-term value in your portfolio.
Our services
You being looked after.
With Zerella Property, you'll receive a Principal who genuinely cares about you and your property. Rebecca (Becci) understands the financial and emotional value of property investment and wants your property management experience with us to be a pleasant one.
Zerella Property Group offers both permanent and short-term rental management, helping you capitalise on your investment. We see your property from both sides, balancing the needs of owners and tenants to create a better experience and greater profitability.
Please note, we are an exclusive agency to ensure our curated selection of owners receive high-end customer service. Remember, we are selecting you as well.
Our permanent rental services include
Marketing your property, conducting inspections, assessing applications and securing quality tenants.
Preparing lease agreements, managing renewals and overseeing tenancy documentation.
Monitoring rental payments, managing arrears and keeping you informed.
Conducting routine inspections and providing detailed condition reports.
Organising repairs, liaising with tradespeople and overseeing maintenance requirements.
Providing rental statements, expense tracking and clear financial reporting.
Managing tenancy obligations and supporting compliance with relevant rental legislation.
Managing tenant enquiries, requests and day-to-day tenancy matters.
Coordinating final inspections, bond processes and preparing your property for its next tenancy.
Our short-term rental services include
Showcasing your property to attract quality bookings.
Managing enquiries, reservations, guest communication and check-in arrangements.
Tailoring rates to seasonal demand and market opportunities.
Coordinating cleaning, linen and guest-ready presentation between stays.
Organising repairs and monitoring the condition of your property.
Providing transparent reporting on bookings, rental income and expenses.
Helping you balance personal use of your property with its income-generating potential.
Buyers agent
Put simply, because I care.
Buying a property is one of the biggest financial and emotional investments we'll make, and I want to be the one to do that with you. I believe we all deserve someone by our side we can trust. You deserve someone who genuinely has your best interests at heart.
I'll listen, ask the right questions (most likely too many) and take the time to understand what matters most to you. My goal is to find a property that aligns with your needs, goals and vision for the future.
I offer buyer's agent services in carefully selected areas where I have the local knowledge, experience and confidence to help you find the right property.
For me, it's not about selling you a property. It's about finding the right one for you.Talk to Becci
Where we work
Fees
Base monthly fee starting at
8%
One base monthly management fee for permanent rentals.
20%
including GST
One straightforward management fee, with cleaning, linen, platform charges and repairs clearly explained separately.
One-off fixed fee
$16,000 or 2%
of purchase price
Auction bids only: $1,300
Our process
We listen first: your goals, timeframes, budget and what a great outcome looks like for you.
A tailored plan with clear recommendations, fees and milestones, agreed before anything begins.
We handle the detail, from presentation and negotiation to paperwork, keeping you informed throughout.
Regular reviews and reporting so your property keeps performing long after the keys change hands.
A complimentary, no-obligation consultation to talk through your property goals.
Kind words
“Rebecca was our agent whilst we were renting a property in Marcus Beach. Rebecca Zerella - her professionalism, responsiveness, communication and care that she had for us as tenants was seriously unmatched. She was an absolute pleasure to deal with would highly recommend.”
“I couldn't recommend Rebecca enough. She is professional, approachable and genuinely cares about her clients and their properties. She understands that property is more than just an investment, and her personal approach gives you confidence that your property is in good hands.
I highly recommend Rebecca to anyone looking for a property manager who takes pride in her work and puts her clients first.”
“We are incredibly grateful to Rebecca for stepping in to assist us while we were overseas. Rebecca helped coordinate the sale of our investment property and managed the tenant exit process with professionalism, care and clear communication.
Knowing we had someone we could trust to handle everything back home gave us great peace of mind. Rebecca went above and beyond to make what could have been a stressful process much easier for us.
We would happily recommend Rebecca and Zerella Property Group to anyone looking for a caring, reliable and professional property manager.”
Questions
You being looked after. See our rental management services.
Put simply, because I care. Read more about our buyers agent service.
Brisbane, the Gold Coast, Noosa and the Hinterland, and Warwick. See what we offer in each area.
Simply. See our fees.
